Ford Recalling Over 300,000 Mustang Mach-E Models Due to Glitch
Ford has issued a global recall for over 300,000 Mustang Mach-E models due to a glitch that could potentially leave drivers locked out or even trapped inside the vehicle. The automaker has instructed dealers to stop sales of the electric SUV until a fix is implemented.
The issue arises from an unexpected 12V battery discharge, which can cause the front door electronic latch to malfunction. This malfunction could prevent the doors from opening, potentially trapping occupants inside the vehicle. Ford is recalling approximately 317,000 Mustang Mach-E models in the US and globally, affecting model years 2021 through 2025. Fortunately, there have been no reported accidents related to this glitch.
A software update is currently in the works to address the problem, with an expected rollout in Q3 or the next few weeks. Until the update is available, the stop-sale order will remain in effect. Owners of affected vehicles will be notified by mail to schedule an appointment with their local dealer for the necessary fix, which will be done free of charge.
Current Mach-E owners should be prepared for a potential visit to the dealer to receive the software update, as it may not be a simple over-the-air update. Despite this inconvenience, Ford is committed to resolving the issue promptly and ensuring the safety of its customers.
In addition to the recall, Ford recently announced price increases on vehicles built in Mexico, including the Mustang Mach-E. The higher prices are attributed to mid-year pricing adjustments and tariffs faced by the company. Despite the price hike, Ford is still offering employee pricing on most 2024 and 2025 models, making the 2025 Mustang Mach-E available starting at $36,005 with the discount.
Sales of the Mustang Mach-E have been strong, with 4,724 units sold in the US last month alone, marking an 11% increase from May 2024. Overall, Ford has sold 19,258 Mustang Mach-Es in the US in the first five months of 2025, showing a 2.8% increase from the same period last year.
As Ford works diligently to address the glitch and ensure the safety of its customers, the company remains committed to providing high-quality electric vehicles that meet the needs of today’s drivers. Source: Bloomberg, Mach-E Forum.