Genesis has issued a recall for approximately 32,000 luxury vehicles this week due to a software error that could impact the instrument cluster displays. The affected vehicles include the following models:
The National Highway Traffic Safety Administration (NHTSA) has warned that the digital instrument clusters in these vehicles may experience random shutdowns or flickering caused by “erroneous software logic.” This malfunction could potentially obstruct the driver’s view of crucial information such as the speedometer, fuel gauge, and warning messages, leading to an increased risk of accidents.
Genesis has reported 454 incidents of instrument cluster failures related to this software issue, although no crashes, injuries, or fires have been reported as a result. The solution to this problem involves updating the instrument cluster software, which can be done at a dealership free of charge. Genesis has also promised to reimburse owners for any expenses incurred in relation to this recall.
Owners of the affected vehicles can expect to receive notification letters from Genesis starting on April 20. Alternatively, they can contact the automaker’s customer service department at 844-340-9741 or visit their recall site for more information. The reference number for this recall is 026G.
It is worth noting that Genesis is not the only brand facing issues with faulty instrument cluster software. Kia, a sister brand of Genesis, recalled 14,163 EV9 electric SUVs last October for a similar problem. In addition, the Electrified GV70 and Electrified G80 were part of a November 2024 recall involving 145,235 electric vehicles to address a potential sudden loss of drive power.
Genesis uses the Electrified label for electric vehicles based on gasoline models, as opposed to dedicated electric vehicles like the GV60 and an upcoming three-row SUV based on the 2024 Neolun concept. This recall serves as a reminder of the importance of addressing software issues promptly to ensure the safety and reliability of luxury vehicles.
